Warranty and service life of our products
The warranty period is 6 months in accordance with the laws of the Russian Federation.
The manufacturer guarantees the optimal product functioning when the operation, storage and transportation conditions specified in the manual are followed by the customer.
If the operation product conditions are violated due to the Customer’s fault (mechanical damage of elements, improper installation and operation, product use for purposes other than intended) the warranty no longer applies. The manufacturer shall consider all claims on the product quality within 6 months after its purchase.
The product service life is 15 years.
The manufacturer is entitled to change the product design to improve its usability.
Claims and reclamations are accepted in accordance with the established procedure and explicitly described on our webpage.
Our Company offers the warranty repairs for six months.
In case of a product defect our service center will consider all claims and send a crew to eliminate the problem.
Returns and exchange.
In order to return/exchange the product submit a claim to the service center of our Company together with the damage photos and a reclamation application in a free format.
In case of a mechanical damage that occurred through the customer’s or the third parties’ fault, the product cannot be returned or exchanged.
Expected service life.
Unlimited validity period.
25 years of service life.