Articles about benches and other garden furniture
Terms and definitions
FAQ (Frequently Asked Questions)
Where I can pick up my goods?
You may pick it up in the shop, storage, our retail outlets or a regional warehouse. You may download the map in the «Contacts» heading. You are to discuss time of your visit in advance.
Can products be delivered to a private individual in any other region and how to pay for delivery?
Yes, they may be transported. Payment shall be made as follows: you will place an order (discuss the quantity and model with the manager), and we shall issue an invoice. You will pay in any division of a commercial bank or SAVINGS BANK (SBERBANK). As soon as the goods are available, we shall forward it by contracting a carrier. You will pay the carrier against delivery of the goods.
Do you deliver products to regions?
Yes. Products are delivered to region by haulage contractors of which services are paid by the purchaser on freight delivery. You may find our cost of delivery to a terminal of the haulage contractor in the "Delivery" heading.
To deliver ordered products to my region, a contract carrier needs to know volume and weight of the freight. How I may get this information?
There are a few options: · Find volume and weight in the catalogue against the product stated. You may add the values obtained and make calculations. · Also, you may call to the manager or send an e-mail message and the manager will make all calculations needed.
Are assembly works included in the cost of bench seats?
Bench seats are delivered knocked down and assembly works are not included in their cost.
Do you provide assembly manuals for bench seats and tables?
Assembly manuals are attached to each product. If for any reason you do not find it, you may download the manual from our website.